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Privacy Policy

Effective Date: 30th April 2025

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Thank you for visiting Wyn-Wiley Lingerie ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

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1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order or create an account.

  • Order Details: products you purchase, returns, and preferences.

  • Technical Data: including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

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2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, returns, and customer service inquiries

  • Send marketing emails or promotions (if you’ve opted in)

  • Improve our website and shopping experience

  • Prevent fraud and comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information.
We may share your data with:

  • Payment processors to complete transactions

  • Shipping partners to deliver your order

  • IT and security providers to protect and maintain our website

  • Legal authorities when required by law

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4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Offer personalised content and promotions

You can manage your cookie preferences through your browser settings.

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5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

  • Withdraw consent for data processing

To exercise these rights, contact us at wyn-wiley@outlook.com

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6. Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

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7. Changes to This Policy

We may update this Privacy Policy occasionally. We will post any changes here and update the effective date.

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at wyn-wiley@outlook.com

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