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Privacy Policy

Effective Date: 30th April 2025

Thank you for visiting Wyn-Wiley Lingerie ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order or create an account.

  • Order Details: products you purchase, returns, and preferences.

  • Technical Data: including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, returns, and customer service inquiries

  • Send marketing emails or promotions (if you’ve opted in)

  • Improve our website and shopping experience

  • Prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share your data with:

  • Payment processors to complete transactions

  • Shipping partners to deliver your order

  • IT and security providers to protect and maintain our website

  • Legal authorities when required by law

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Offer personalised content and promotions

You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

  • Withdraw consent for data processing

To exercise these rights, contact us at wyn-wiley@outlook.com

6. Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy occasionally. We will post any changes here and update the effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at wyn-wiley@outlook.com

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